Yuh: The Swiss Neobank for Spending, Saving, and Investing

Yuh is one of the most innovative Swiss neobanks, born from the joint venture of two Swiss banking giants: PostFinance and Swissquote. This collaboration combines the solidity and experience of PostFinance with the technological vanguard and investment expertise of Swissquote, offering a completely digital, intuitive, and convenient banking experience. Yuh is aimed at those who want to manage their daily finances, save, and invest, all from a single app, with a focus on simplicity, transparency, and accessibility.

What products and services does Yuh offer?

Yuh offers a unique combination of banking and investment services, all manageable through its mobile app:

• Current Account with Swiss IBAN: For daily money management.

• Free Debit Card (Mastercard Debit): For payments and withdrawals in Switzerland and abroad.

• Management of 13 Currencies: Ability to hold and exchange money in different currencies without hidden fees.

• Sub-accounts (Space): To organize savings for specific goals.

• Online Investments: Trading of stocks, ETFs, and cryptocurrencies directly from the app.

• Pillar 3a (Pension): Solutions for retirement planning with investment possibilities.

• Cashback: Refund on card transactions.

• Yuh Twint: Integration with the popular Swiss mobile payment system.

The Yuh Current Account and Debit Card

The Yuh current account offers you a Swiss IBAN, making it perfect for receiving your salary, paying bills (including QR-Bills), and managing all your daily expenses directly from the app. Account opening is free and takes a few minutes, completely online. Along with the account, you receive a free Mastercard debit card. This card stands out for its advantageous conditions for payments abroad, as Yuh applies the interbank exchange rate and very low conversion fees, making it ideal for travel and international online purchases. You can manage the card, including limits and locking/unlocking, directly from the app. One of the most appreciated features is the 13 included currency sub-accounts, which allow you to hold Swiss francs, euros, US dollars, and 10 other major currencies directly in your account, converting between them at very convenient rates.

Investing with Yuh: Stocks, ETFs, and Cryptocurrencies

Yuh democratizes investing, making it accessible to everyone directly from the app, even with small amounts. You can:

• Buy stocks of Swiss and international companies.

• Invest in ETFs (Exchange Traded Funds) to easily diversify your portfolio.

• Trade cryptocurrencies like Bitcoin, Ethereum, and many others, in a simple and secure way. The trading fees are transparent and competitive, and there are no custody fees, which makes Yuh an excellent platform for those who want to start investing without complications.

Yuh 3a: Your Pension with Tax Benefits

Yuh also offers solutions for Pillar 3a, allowing you to invest your pension funds strategically to maximize their growth potential. You can choose from different investment strategies, aligning your pension with your risk profile. The funds are managed by Swissquote, guaranteeing competence and security. Management is entirely digital and the costs are transparent.

Advantages and Disadvantages of Yuh

To help you make an informed choice, here is a summary of the main pros and cons of relying on Yuh:

Advantages:

• All in one App: Complete management of expenses, savings, and investments.

• Free Account with Swiss IBAN: No monthly fees for the basic account.

• Transparent and Low Costs: Competitive fees for currency exchanges and investments, with no custody fees.

• Multi-Currency Management: Holding and exchanging 13 currencies at real rates.

• Ease of Investment: Simple access to stocks, ETFs, and cryptocurrencies even with small amounts.

• Solid Partnership: The support of PostFinance and Swissquote guarantees reliability and innovation.

• Debit Card for Travel: Excellent for payments and withdrawals abroad.

• Yuh Twint: Integration with the main Swiss mobile payment system.

Disadvantages:

• No Physical Branches: Being a neobank, it does not offer counters or in-person advice.

• Limited Traditional Banking Services: Does not offer complex mortgages, personal loans (except through future partnerships), or in-depth financial advice.

• Digital Customer Support: Assistance is primarily via chat or email.

• Fewer Complex Financial Products: The range of investment products is simplified compared to a traditional broker.

Contacting Yuh: how to reach Yuh's customer service

If you need assistance or would like more information, here is how you can contact Yuh's customer service:

• In-app Chat: The primary and fastest channel for support.

• Email: hello@yuh.com

• Phone: +41 58 400 07 07 (Monday to Friday, 08:00 AM – 5:00 PM)

• Online Help Center (FAQ): Extensive section of frequently asked questions and guides on the Yuh website.

Yuh Headquarters and Addresses

Yuh is a digital bank that operates entirely online but has its main headquarters in Switzerland. It benefits from Swissquote's banking license.

• Main Headquarters: Yuh SA, Chemin de la Financiére 11, 1196 Gland, Switzerland

• Other Locations: Yuh operates exclusively online and has no physical branches open to the public. All interactions take place via the app, website, phone, or email.