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N26: The Digital Bank Account for Switzerland and the Eurozone

  • Writer: Career Me
    Career Me
  • Aug 7
  • 3 min read
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N26 is one of Europe's most innovative and well-known digital banks (or "neobanks"), with a rapidly growing customer base, including in Switzerland. Founded in Germany, N26 offers a fully mobile-first banking experience, eliminating the need for physical branches. It stands out for its simplicity, transparency, and an intuitive app that allows you to manage your daily finances quickly and efficiently. N26 is for those who seek a modern, flexible account, and is particularly advantageous for those who travel or frequently make transactions in different currencies.


What financial products does N26 offer?

N26 focuses on daily money management and international payments, offering a set of essential and highly functional products for its clients, including those in Switzerland. Its main offering includes:

  • Online Bank Accounts: For daily money management, with a European (German) IBAN.

  • Debit Cards (Mastercard): For payments and withdrawals globally, often with no fees on foreign currency transactions.

  • Sub-accounts (Spaces): Features for organizing and saving money for specific goals.


N26's Digital Current Account Offers

The N26 current account is the core of its proposal, entirely manageable through the mobile app. It provides a European (German) IBAN, which allows you to easily make and receive SEPA transfers. Financial management is simplified with real-time notifications for every transaction, automatic categorization of expenses, and the ability to set spending limits. N26 offers different types of accounts, from the free one to premium versions with additional features and travel insurance, suitable for different needs and lifestyles. Here you can find more details on the N26 current account and compare it with other options.


N26's Mastercard Debit Card Offers

With every N26 account, a physical Mastercard debit card is provided, and depending on the plan, a virtual one as well. These cards are particularly valued for their advantageous conditions on payments abroad, often with no foreign exchange fees. They allow cash withdrawals worldwide (with a variable number of free withdrawals depending on the plan) and are globally accepted. The app gives you complete control over the card, including the ability to instantly lock/unlock it and change spending and withdrawal limits.


N26's Innovative Features: "Spaces"

One of N26's distinctive features is "Spaces." These allow you to create virtual sub-accounts separate from the main account to organize your money and achieve specific savings goals. You can easily transfer money between the main account and your Spaces, visualizing your progress toward each goal. Some N26 plans also offer "Shared Spaces," for managing joint budgets with friends or family. This feature makes personal budget management more intuitive and effective.


Advantages and Disadvantages of N26 for Swiss Residents

To help you make an informed choice, here is a summary of the main pros and cons of relying on N26, especially from the perspective of a Swiss resident:

Advantages:

  • 100% Digital Management: Complete control of finances through a modern and intuitive app.

  • Advantageous Costs: Often offers a free basic account and competitive fees on international transactions.

  • Ideal for Travelers: Favorable exchange rates and free withdrawals abroad (depending on the plan).

  • Innovation: Features like "Spaces" for targeted savings.

  • Simple Account Opening: A quick and bureaucracy-free process, even from Switzerland.

Disadvantages:

  • Foreign IBAN (German): Does not offer a Swiss IBAN, which can lead to some limitations with certain local payments (e.g., salary deposits, direct debits with some Swiss companies that require a local IBAN).

  • No Physical Branches: As a purely online bank, it does not offer in-person support or advice.

  • Limited Product Range: It focuses on basic services (accounts, cards), and does not offer mortgages, complex loans, or specific Swiss pension advice.

  • Cash Deposits: Options for depositing cash may be limited or non-existent in Switzerland (generally through partners in Germany or bank transfers).


Contacting N26: how to reach customer service

If you need assistance or would like more information, here is how you can contact N26's customer service:

  • In-app chat: The main and fastest channel for support.

  • Email: Through the contact form or the specific support email address (check on the N26 website).

  • Online Help Center (FAQ): A vast section of frequently asked questions and guides on the N26 website.


N26 Headquarters and Addresses

N26 is a digital bank with its main headquarters in Germany. It does not have physical branches open to the public in Switzerland or elsewhere, as it operates entirely online.

  • Main Headquarters: N26 Bank AG, Klosterstraße 62, 10179 Berlin, Germany

  • Presence in Switzerland: N26 operates for Swiss customers through its German banking license and digital channels. It does not have a physical headquarters or branches in Switzerland.

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