Frankly: Digital 3a and 3b Pensions with ZKB in Switzerland

Frankly is the digital pension solution of the Zürcher Kantonalbank (ZKB), one of the largest and most solid banks in Switzerland. Frankly positions itself as a user-friendly online platform that allows for the simple and efficient management of your private pension (Pillar 3a and 3b) through investment solutions based on ETFs and investment funds. It combines the solidity and experience of a cantonal bank with the flexibility and low costs of a digital solution, making pension saving accessible to everyone in Switzerland.

What financial products does Frankly offer?

Frankly focuses exclusively on individual pension planning, offering specific solutions to optimize long-term savings and tax benefits. Its main offer includes:

• Digital 3a Pension: Investment solutions for pillar 3a with simplified management.

• Digital 3b Pension: Options for pillar 3b, for greater flexibility in saving.

• Investment and Savings: A wide choice of products to build a personalized pension portfolio.

Frankly's Digital 3a Pension Offers

Frankly's digital 3a pension is its flagship product, designed to maximize the growth potential of your pension capital while benefiting from Swiss tax advantages. The platform allows you to choose from different risk profiles and investment strategies, primarily based on ETFs (Exchange Traded Funds) and diversified investment funds. Account opening and management are done entirely online via an app or browser, making the process fast, transparent, and with some of the lowest total fees on the Swiss market. You can make regular or one-time contributions and monitor the performance of your investments in real-time.

You can find more details on the Frankly 3a account here and compare it with other options.

Frankly's Digital 3b Pension Offers

In addition to pillar 3a, Frankly also offers solutions for pillar 3b. This pillar, also known as free pension, does not benefit from the same tax advantages as pillar 3a but offers greater flexibility. With Frankly, you can invest in pillar 3b with the same simplified and transparent methods, using ETFs and funds to build additional capital for your future, with no withdrawal restrictions and the possibility of accessing the money at any time if needed.

Advantages and Disadvantages of Frankly

Advantages:

• Low Costs: Among the lowest total fees on the market for managed pensions.

• Ease of Use: Intuitive platform and app that make pension management simple even for non-experts.

• Transparency: Clear view of costs, returns, and portfolio composition.

• Flexibility: Ability to choose from different investment strategies and risk profiles.

• Reliability: Benefits from the solidity and reputation of the Zürcher Kantonalbank (ZKB).

• Tax Benefits: Tax optimization for pillar 3a.

Disadvantages:

• Exclusive Focus on Pensions: Does not offer traditional banking services like current accounts, loans, or mortgages.

• Online Management: Does not provide direct physical advice; support is mainly through digital channels.

• Investment Risk: Like any investment, it involves a risk of capital loss, although diversified.

Contacting Frankly: how to reach customer service

If you need assistance or would like more information, here is how you can contact Frankly's customer service:

• Email: support@frankly.ch

• Online Chat: Available directly on the Frankly website.

• Phone: +41 58 923 00 20 (Monday to Friday, 08:00 AM – 5:30 PM)

• FAQ: Frequently asked questions section on the website for quick answers.

Frankly Headquarters and Addresses

Frankly is a digital solution from Zürcher Kantonalbank (ZKB). Its operations are mainly online, but it benefits from the structure and headquarters of the parent bank:

• Main Headquarters (Zürcher Kantonalbank): Bahnhofstrasse 9, 8001 Zurich, Switzerland

• Other Locations: Frankly operates digitally and does not have its own dedicated physical branches. However, as part of ZKB, customers can rely on the extensive branch network of Zürcher Kantonalbank for general banking matters related to ZKB..